hi88 Login – Access Your Games in Seconds
Log in to your hi88 account using your mobile number or username. Play lottery draws, slots, fishing games, and live casino. Available on web and mobile app.
Log In to hi88
- SSL Encryption
- Secure Login
- 24/7 Support
- Instant Access
Login Methods Comparison
hi88 provides three ways to access your account. Choose the method that fits your device and preference. All methods use the same account credentials and give you full access to your balance, game history, and bonuses.
| Login Method | Best For | Requirements | Speed |
|---|---|---|---|
| Mobile Number | Bangladesh users with registered phone number | Your mobile number (same one used during registration) + password | 2 seconds |
| Username | Players who prefer alphanumeric login | Your chosen username (set during account creation) + password | 2 seconds |
| hi88 App | Mobile users who play frequently | App installed on Android device, same credentials as web login | 1 second (biometric available) |
The hi88 App supports fingerprint and face unlock on compatible Android devices. Enable biometric login in Settings after your first successful password login. Visit our hi88 App page to download the APK.
How to Log In to hi88
Follow these steps to access your account on the web or mobile app. The process takes under 10 seconds once your credentials are saved.
-
Open hi88 Website or App
Go to hi88.asia in your mobile browser or open the hi88 app on your Android phone. The login button appears in the top right corner on desktop. On mobile, tap the menu icon and select "Login." If you do not have the app yet, download it from our app download page.
-
Enter Your Mobile Number or Username
Type your registered mobile number in the format 01XXXXXXXXX (11 digits starting with 01). Alternatively, enter your username if you set one during registration. Double-check for typos. The system will not accept extra spaces or country codes. If you forgot which identifier you used, try both options.
-
Type Your Password
Enter the password you created when you registered. Passwords are case-sensitive, so check your caps lock. If you see a "Show Password" icon (eye symbol), click it to verify what you typed. After three failed attempts, the system will temporarily lock your account for 15 minutes as a security measure.
-
Tap "Log In" and Start Playing
Press the blue "Log In" button. The page will redirect you to your account dashboard within 2 seconds. Check that your username appears in the top right corner and your balance is visible. If you selected "Keep me logged in," your session will remain active for 30 days on that device.
Account Security Best Practices
Protect your hi88 account and your balance by following these security guidelines. We use SSL encryption and secure servers, but account safety also depends on your login habits.
Use a Strong Password
Create a password with at least 8 characters, combining uppercase letters, lowercase letters, numbers, and symbols. Do not use your mobile number, name, or birthdate. Avoid common words like "password123" or "hi88login." Change your password every 3 months in Account Settings.
Never Share Your Credentials
hi88 staff will never ask for your password via email, SMS, or live chat. Do not share your login details with friends or family members, even if they want to place bets on your behalf. Each player must register their own account to comply with responsible gaming rules.
Avoid Public WiFi for Login
Public WiFi networks in cafes, airports, or shopping centers can be monitored by third parties. Use your mobile data connection or a trusted home network when logging in to hi88. If you must use public WiFi, enable a VPN before accessing your account.
Log Out After Each Session
Click the "Log Out" button in the menu when you finish playing, especially on shared or borrowed devices. This prevents others from accessing your account and making unauthorized deposits or bets. On your personal phone, you can use "Keep me logged in" for convenience.
Verify Email and Phone Number
Complete email and phone number verification in your Account Settings within 7 days of registration. Verified accounts can recover passwords faster and receive withdrawal confirmations. Check your spam folder if you do not receive the verification code within 2 minutes.
Login Problem Troubleshooting
If you cannot log in to your hi88 account, use this troubleshooting guide to identify the cause and find a solution. Most login issues are resolved within 5 minutes.
| Problem | Common Cause | Solution |
|---|---|---|
| Error: "Incorrect mobile number or password" | Typo in phone number, username, or password. Caps lock enabled. Using old password after recent change. | Re-enter your mobile number starting with 01 (no spaces or country code). Check caps lock before typing password. Click the eye icon to reveal password and verify spelling. If still failing, use the "Forgot Password" link below the login form. |
| Account locked after failed login attempts | Entered wrong password 3 times in a row. Security system activated 15-minute lockout. | Wait 15 minutes before trying again. Do not create a new account. If you forgot your password, use the password recovery process instead of guessing. Contact live chat if you need immediate access. |
| Page keeps loading, login button does not respond | Slow internet connection. Browser cache full. JavaScript disabled in browser settings. | Check your internet connection (try opening another website). Clear your browser cache and cookies (Settings > Privacy > Clear browsing data). Make sure JavaScript is enabled. Try a different browser or use the hi88 app instead. |
| Login works but redirects to homepage instead of dashboard | Session cookie not saved. Browser in incognito/private mode. Cookie settings blocking hi88.asia. | Exit incognito mode and log in again. Check browser settings to allow cookies from hi88.asia. If using mobile browser, enable cookies in your phone's browser settings. Update your browser to the latest version. |
| Error: "This account has been suspended" | Account locked due to suspicious activity, failed KYC verification, or terms violation. Multiple accounts detected from same device. | Contact hi88 support via live chat or email ([email protected]) to review your account status. Provide your mobile number and last deposit date. Do not create a new account, as this violates terms and will result in permanent ban. Resolution typically takes 12 hours. |
| Cannot log in on hi88 app, but web login works | App version outdated. App cache corrupted. Device storage full. | Update the hi88 app to version 2.7.2 (download latest APK from our app page). Clear app cache in Settings > Apps > hi88 > Storage > Clear Cache. Free up at least 500 MB storage space. Uninstall and reinstall the app if problem persists. |
If none of these solutions work, contact our support team via 24/7 live chat. Have your registered mobile number ready. Support staff will verify your identity and restore access within 30 minutes.
Password Recovery Steps
Forgot your hi88 password? Reset it in under 5 minutes using your registered mobile number. You will receive an SMS with a verification code. Make sure your phone can receive SMS messages.
-
Click "Forgot Password" on Login Page
Look for the "Forgot your password?" link below the password field on the login form. Tap it to open the password recovery page. You will be asked to enter your registered mobile number (the same number you used when creating your account). Do not enter a new number.
-
Enter Verification Code from SMS
hi88 will send a 6-digit code to your mobile number within 2 minutes. Check your SMS inbox. If you do not receive the code, tap "Resend Code" (available after 60 seconds). The code expires after 10 minutes, so enter it promptly. If SMS still does not arrive, contact live chat for manual verification.
-
Set Your New Password
Type your new password in both fields (password and confirm password must match). Use at least 8 characters with a mix of letters, numbers, and symbols. Avoid using your old password. Click "Reset Password" to save. You will be logged in automatically and redirected to your dashboard. Update your saved password in your browser or password manager.
If you no longer have access to your registered mobile number, email [email protected] with your account details (username, registration date, last deposit amount) and a photo of your NID or passport for identity verification. Recovery takes up to 24 hours.
Frequently Asked Questions About hi88 Login
Can I log in to hi88 without a password using biometric authentication?
Yes, but only on the hi88 mobile app version 2.7.2 or later. After your first login with username and password, go to Settings > Security and enable "Fingerprint Login" or "Face Unlock" (availability depends on your Android device). Future logins will only require your fingerprint or face scan. Biometric data is stored locally on your device and never sent to hi88 servers. You can disable this feature anytime in Settings.
How long does a hi88 login session last before I need to log in again?
If you check "Keep me logged in" during login, your session remains active for 30 days on that specific device. Without this option, sessions expire after 24 hours of inactivity. For security, the system logs you out automatically if you access your account from a different device or IP address. Mobile app sessions persist until you manually log out or clear app data.
Why does hi88 ask me to verify my identity after login sometimes?
hi88 triggers additional verification when logging in from a new device, a different country, or after a long period of inactivity (over 90 days). You will receive an SMS code to your registered mobile number. This protects your account from unauthorized access. Enter the code within 10 minutes to proceed. If you frequently travel or change devices, complete full KYC verification in Account Settings to reduce future verification prompts.
Can I use the same hi88 account on multiple devices at the same time?
Yes, you can log in to hi88 on up to 3 devices simultaneously (for example, your phone, tablet, and laptop). Your balance and bet history sync across all devices in real time. However, if you place a bet on one device while another session is open, refresh the page to see updated balance. For security, logging in on a 4th device will automatically log you out from the oldest session.
What should I do if someone else logs into my hi88 account without permission?
Immediately change your password using the "Forgot Password" link, even if you still have access. Check your Account Settings > Login History to see recent logins (device, IP address, time). If you see suspicious activity, contact live chat and request temporary account suspension while hi88 investigates. Enable two-step verification in Security Settings for future logins. Check your email and mobile number in Account Settings to ensure they were not changed by the unauthorized user.
Do I need a separate login for the hi88 app or can I use my web account credentials?
Your hi88 web and app accounts are the same. Use the same mobile number (or username) and password on both platforms. Your balance, game history, bonuses, and VIP tier are identical across web and app. If you registered on the website, just download the hi88 APK from our app download page and log in with your existing credentials. No need to create a new account.
Ready to Play?
Log in now and claim your ৳11,000 welcome bonus on first deposit